FAQ

Frequently Asked Questions

Are there any circumstances when animals cannot fly?

Yes. Restrictions can be subject when your pet’s documents are not correct or missing and if your pet’s breed is not allowed to fly via airline.

Can I travel on the same plane as my pet?

Please allow us to book your pets flight first as not all airlines accept pets for travel. Once the pet flight has been booked & confirmed we will let you know the flight details, at which point you can book your own ticket.

Can you help me with the import permit?

Yes, we will contact and inform our IPATA partners around the World regarding to your pet transport

Do you have a comfortable place for us to wait should we choose wait for our pets to clear Customs ?

Yes, You can wait us in good restaurant/cafe while we interest in your pet customs clearance.

Do you have a vet who could check my pets over on arrival?

Yes. We have official  vets close to Ataturk Airport customs zone.

Do you have somewhere we can exercise our dog before going home?

Yes. Our team assist your pets and make them take a walk before/after flights.

How far is 9Ekim Group from the customs clearance area?

10 minutes drive.

How long does it take for Pets to Clear Customs?

On a good day it can take 4 to 5 hours depending on the amount of entries they have on any given day. The worst case scenario can be 7 to 10 hours.  Pets are cared for during this time by our team.

I am worried that my pet will not be able to travel outside when it is at home quarantine?

Yes, it is able to travel. Home quarantine just block your giving the pet as a gift to someone or sell to someone.During 3 weeks you should be in your adress with your lovely pet.

Is there anything else I should know?

For entrance to Turkey, your pet must have microchip and rabies test. Titration test also necessary but you can complete this test during home quarantine period.

Which countries do require titration test?

All countries ask for titration test (Except of USA and Canada) .

How long should I wait to go to abroad after titration test ?

You should wait 90 days after titration test.

How much costs of pet transportation?

Fees are depends on air freight and which service you need.

When should we go to blood test after rabies vaccine?

1 month

Do you assist us about our business pet transport?

We just assist people who has their own pets.( No trade)

What should we do for to transport our pet ?

  • Microchip-rabies vaccine- 1 month expectation period
  • Titration test and 3 months expectation

Which countries do not accept pets from Turkey?

Australia and New Zealand

Professional Pet Moving Company

9ekim (the owner of www.pettransportationturkey.com website) deals with international pet (dogs and cats) transportation since 2011. Moreover, we have sufficient knowledge and full authority to assist horse, laboratory animals, fish, birds and exotic animals shipments.

The international transporting of pets a very different process and not to be considered a simple shipping operation. After all it is about living things. They are quite valuable for their owners and the transportation of pets should be meticulously performed.

Phone: +90 444 12 37
Fax: +90 212 854 27 05
Sun Plaza 13/25 34398 Şişli Turkey
Dereboyu Cad. Bilim Sok. No: 5